Traffic coordinator

Due to our continuous growth and the exciting launch of our brand-new warehouse facility we are looking for a traffic coordinator to join our expanding team.

Your role and responsibilities

• As our Traffic coordinator you will oversee daily transport operations manage exceptions and drive compliance. Your main focus areas:

• Free Zone Customs & Compliance: Take ownership of Gate-In / Gate-Out (GI/GO) customs management ensuring that customs declarations on receipt duties and stock-out declarations are fully compliant with Free Zone regulations. Maintain daily contact with customs brokers.

• Regional Export Coordination: Oversee and optimize complex export processes to countries across the GCC region ensuring all specific regional documentation and compliance standards are met.

• Shipment & Document Management: Ensure all shipments are dispatched as planned with the right carriers. Guarantee correct outbound data manifestation complete transport documentation and accurate label generation via carrier software.

• Cost Control & Claims: Request spot quotes for ad-hoc shipments to maximize cost-effectiveness. Register inbound shipments to track landed costs ensure correct transport invoicing (including credit note management) and recover costs for damaged or delayed goods.

• Carrier Management & KPIs: Track transport performance and financial figures (OTIF Linehaul timeliness etc.). Organize regular operational reviews with key carriers and participate in quarterly Corporate Traffic QBRs.

• Continuous Improvement: Ensure internal operational work instructions are fully applied propose optimization suggestions (1WOW) and participate in transport-related projects (e.g. carrier implementation system changes).

• Team Leadership: Actively manage motivate and support a small team (12 traffic/logistics administrators) to ensure a skilled and efficient workforce.

How to succeed / Your profile

• Proven experience in transport coordination traffic management or freight forwarding preferably within a Free Zone environment.

• In-depth knowledge of GI/GO customs procedures and export regulations specific to the GCC region.

• Strong analytical skills with a sharp eye for data quality KPI monitoring and transport cost control.

• A natural problem-solver who thrives in exception management and rapid conflict resolution.

• Strong interpersonal skills.

• Excellent communication and negotiation skills in English.

People are at our heart

TVH is a global business with a family atmosphere where people are at the center. We value clarity mutual respect kindness and open communication. Our people are down-to-earth easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

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