Sr Team Leader

Job Description Sr. Team Leader (Telecom SMB Hunting Business)

Job Summary:

The Sr. Team Leader Telecom SMB Hunting Business is a sales leader of professionals whose primary job is to acquire new Small and Medium Business (SMB) clients. The role includes driving revenues developing business strategies and managing team performance towards meeting ambitious revenue targets.

Major Responsibilities:

Sales & Business Development:

Manage a team of Senior Sales Executives & Sales Executive to acquire new SMB customers of telecom services and products.

Develop and execute strategic sales plans to meet revenue and growth targets.

Identify prospective business opportunities develop leads and convert them into longterm customers.

Build solid relationships with key decisionmakers in the SMB accounts.

Conduct sales presentations product demonstrations and negotiations to close deals.

Team Leadership & Performance Management:

Set clear objectives and performance targets for team members.

Provide coaching and ongoing performance feedback to maximize sales effectiveness.

Monitor and analyze sales performance taking remedial action as required.

Market & Industry Analysis:

Stay uptodate with industry trends competitor activity and market forces.

Develop strategies to place the companys offerings distinctively visavis competition.

Provide inputs and recommendations to the management team for product/service development.

Process & Operational Efficiency:

Follow company policies pricing models and sales procedures.

Utilize CRM tools to track sales pipeline customer interactions and performance indicators.

Collaborate with internal departments (marketing product and customer support) for efficient delivery of services.

Client Relationship Management:

Establish good rapport with SMB customers to develop longterm business relationship.

Address customer complaints and provide remedies to ensure customers are satisfied.

Detect opportunities for crosssale and upselling other telecommunication services.

Most vital Skills & Competencies:

Marvelous leadership and human management skills.

Ability to drive B2B sales in telecom arena.

Irreproachable negotiating competence and excellent communication skills.

Ability to plan and execute business development strategies.

Wellversed in CRM tools along with selling facts.

Good level of high energy selfenergy and direction to results.