Service Centre Staff

Responsibilities

• Welcome and greet customers as they arrive at the service Centre
• Provide information and assistance to customers regarding our services and products
• Answer incoming phone calls and respond to customer inquiries
• Schedule and coordinate appointments for customers
• Process payments and maintain accurate records of transactions
• Assist service technicians with administrative tasks such as data entry and filing
• Keep the service centre clean and organized at all times
  

Requirements

• High school diploma or equivalent
• Previous experience in a customer service role is preferred
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize tasks effectively
• Proficient in using computer software and systems
• Ability to work in a team and maintain a positive attitude