Customer Service Associate

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Job Duties

• Under strict supervision, ensures accurate and timely processing of orders and related requisitions.
• Acts as a contact with affiliates, field PSL, and sales personnel.
• May create invoices and shipping documentation.
• Facilitates movements of materials to support PSL operations.
• Performs data inquiries to obtain order status and check availability of materials.
• Serves as a liaison for communication with field personnel, manufacturing, procurement, etc. to fill customer requirements.
• Coordinates cross-center and vendor supplied orders as required and monitors those shipments.
• Works with Law Department to ensure export compliance and stays current regarding international material movements and shipping regulations.
  

Qualifications

• Requires High School Diploma or equivalent.
• 2 years of experience preferred.
• Experience with Microsoft Office Suite.
• Experience with SAP preferred.
  

World Class Benefits

• Medical, dental, vision, coverage in additional to life and disability insurance plans
• Paid Vacation Days, Paid Holidays and the ability to purchase additional days off
• Retirement and Savings (401K) Plan with matching contribution
• Family Care program including paid time off to care for sick or injured immediate family members, adoption reimbursement, paternal and maternal leave for baby bonding and more.
• Employee Job Referral Bonus Program
• Employee Stock Purchase Program
• Educational Assistance