Senior Client Project Manager

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate digitize and transform the way more than 75 million people around the globe bank and shop in this hyper-connected consumer-centric world. Join us in connecting people to commerce in this vital rewarding role.

Position Overview:

Were looking for an experienced Senior Client Project Manager to lead the delivery of retail software integration and managed services projects across the fuel and convenience retail sector.

In this role youll work closely with customers partners and cross-functional teams to deliver innovative solutions that meet business objectives service commitments and customer expectations. Youll take ownership of projects from planning through implementation ensuring successful delivery while managing scope timelines resources risks and budgets.

Location: Dubai UAE (Hybrid)

• Leading end-to-end delivery of software integration and managed services projects.
• Managing project scope schedules budgets risks and resources to ensure successful outcomes.
• Collaborating with development consulting managed services and customer teams to deliver high-quality solutions.
• Facilitating requirements gathering project planning prioritization and change management activities.
• Building strong relationships with customers partners vendors and internal stakeholders.
• Monitoring project performance and providing regular updates on progress milestones risks and dependencies.
• Supporting resource planning effort estimation forecasting and delivery assurance activities.
• Contributing to proposals by providing project delivery scope effort and commercial input.
• Ensuring services and deliverables are delivered in line with agreed standards and service-level commitments.

Essential

• Bachelors degree in Computer Science Engineering Information Technology or a related discipline.
• 68 years of experience in project and service management ideally within retail technology fuel retail convenience retail or a related industry.
• Proven experience managing software delivery systems integration or managed services projects.
• Strong understanding of retail technology solutions including POS back-office systems payments and related integrations.
• Experience managing multiple stakeholders in complex project environments.
• Knowledge of service delivery models SLAs and project financial management.
• Strong communication and relationship-building skills.
• Professional business English written and spoken.

Desired

• Arabic language skills.
• Experience supporting bids proposals or pre-sales activities.
• Project portfolio experience within the retail sector.

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