Secretary

Qualifications

Person Specification Qualifications Essential

• NVQ 3 Business/Administration or equivalent
• Recognised typing qualification (e.g. RSA III or equivalent
• Good standard of general education including GCSE's (or equivalent) in English & Maths at grades A-C.
  

Knowledge Essential

• Demonstrate ability to create and produce surveys and process data
• Demonstrate ability to create leaflets and flyers to promote the Wellbeing Service
• Demonstrate ability to compile accurate recording and entry of data.
• Demonstrate ability to undertake and produce complex minutes at meeting
  

Desirable

• Knowledge of NHS supply system ordering via iProcument
• Experience of working within a patient / customer facing role
  

Experience Essential

• Ability to organise own workload effectively and without supervision
• Ability to supervise administration / reception staff / ability to delegate work flow
• Excellent organisational skills.
• Ability to deal with complaints.
• Demonstrable secretarial/administrative experience
• Excellent knowledge of working on a variety of databases
  

Desirable

• Experience of working within a patient / customer facing role
• Experience within NHS or similar setting