Receptionist Front Desk Executive

Job Purpose:
To manage the front desk operations at Milele HQ ensuring a welcoming organized and efficient environment for all visitors and staff.

Duties and Responsibilities:

• Greet and welcome guests promptly and warmly upon arrival.

• Direct visitors to the appropriate personnel and offices.

• Answer screen and route incoming phone calls efficiently.

• Maintain a clean organized and presentable reception area ensuring availability of necessary stationery and materials (e.g. pens forms brochures).

• Oversee the booking and upkeep of boardrooms and meeting rooms.

• Provide accurate and timely information both inperson and via phone/email.

• Receive sort and distribute daily mail and deliveries.

• Ensure office security by adhering to safety protocols monitoring visitor logbooks and issuing visitor badges.

• Manage ordering and inventory of front office supplies.

• Update office calendars and assist with scheduling meetings.

• Coordinate travel arrangements accommodations and prepare related vouchers.

• Maintain accurate records of office expenses and costs.

• Perform clerical tasks such as filing photocopying and transcribing.

• Support additional administrative duties as assigned by the line manager.

Required Skills:

• Proven experience as a Receptionist Front Office Representative or in a similar role.

• Proficiency in Microsoft Office Suite.

• Handson experience with office equipment (e.g. EPABX systems printers).

• Professional demeanor and appearance.

• Strong verbal and written communication skills in English and Arabic.

• Ability to be proactive resourceful and solutionoriented.

• Excellent organizational and multitasking abilities.

• Strong timemanagement skills with the ability to prioritize tasks effectively.

• A positive customer serviceoriented attitude.

Qualifications:

• High school diploma or equivalent; additional certification in hospitality management or a related field is an advantage.