ROLE OVERVIEW:
Implements maintains and troubleshoots network and infrastructure services to ensure secure stable and available connectivity systems and end-user services.
KEY RESPONSIBILITIES:
Configure monitor and maintain network services including routing switching wireless WAN/SD-WAN VPN and firewalls.
Administer and troubleshoot servers virtualization storage backup directory services and related infrastructure within the agreed scope.
Monitor performance availability and capacity; investigate incidents and implement preventative improvements.
Support infrastructure changes upgrades installations migrations patching and lifecycle management.
Maintain network diagrams configurations asset records technical documentation and operational procedures.
Apply access controls hardening backup and recovery practices in coordination with cybersecurity and IT teams; participate in an on-call rota if required.
Requirements
ESSENTIAL REQUIREMENTS:
Hands-on experience with enterprise networking and infrastructure technologies relevant to Cisco networking Fortinet firewalls and Microsoft infrastructure; equivalent enterprise platforms acceptable.
Working knowledge of TCP/IP DNS DHCP VLANs routing switching firewalls and VPNs as applicable to the role.
Experience with Windows Server Linux VMware/Hyper-V enterprise storage Veeam backup and Active Directory.
Strong troubleshooting documentation change-management and incident-handling skills.
Ability to work within security access-control and service-management procedures.
PREFERRED / ADDITIONAL QUALIFICATIONS:
Relevant certifications such as CCNA or CCNP; Microsoft and VMware certifications desirable.
Experience with monitoring configuration management disaster recovery and ITSM tools.
Required Skills:
ESSENTIAL REQUIREMENTS: Hands-on experience with enterprise networking and infrastructure technologies relevant to Cisco networking Fortinet firewalls and Microsoft infrastructure; equivalent enterprise platforms acceptable. Working knowledge of TCP/IP DNS DHCP VLANs routing switching firewalls and VPNs as applicable to the role. Experience with Windows Server Linux VMware/Hyper-V enterprise storage Veeam backup and Active Directory. Strong troubleshooting documentation change-management and incident-handling skills. Ability to work within security access-control and service-management procedures. PREFERRED / ADDITIONAL QUALIFICATIONS: Relevant certifications such as CCNA or CCNP; Microsoft and VMware certifications desirable. Experience with monitoring configuration management disaster recovery and ITSM tools.