Junior Support Specialist (ERP)

Ensure ERP system meets business requirements and goals and fulfills user requirements Identify and record systems issues in conjunction with ERP Systems Analyst Collaborate with ERP System Analyst, and IT Quality Assurance to test ERP modules. Support administration of ERP security and permissions for ERP users Assist in customization of ERP reports working with DBAs and IT Security Assist Finance and Operational departments in various projects to improve productivity of business processes Support managers in business process improvements, implementing best practices and fully utilizing ERP system capabilities. Assist Finance and Operational departments to train and instruct users with respect to their specific day-to-day problems, execute corrective action when necessary. Record and print solutions to end users, as necessary.