ISTSwitch Application

We are currently looking for IST/Switch Application Support Specialist for our UAE operations

Required Skills & Experience

Hands-on experience with IST/Switch (FIS) payment switching platform in a production banking environment.

Knowledge on IST/Switch Active/Active setup with Dual site implementation

Strong knowledge of ISO 8583 messaging EFT transaction lifecycle authorization clearing and settlement.

Understanding of card-scheme interfaces and certifications (Visa Mastercard and regional switches such as mada / UAESWITCH / GCCNet).

Experience with HSM key management EMV PCI DSS and payment security standards.

Proficiency in Unix/Linux shell scripting SQL and log analysis.

Key Responsibilities

Production Support (L2/L3)

Monitor real-time transaction flows ensuring high availability of the IST/Switch environment.

Investigate diagnose and resolve incidents relating to transaction failures authorization declines timeouts reconciliation breaks and interface issues.

Perform root-cause analysis and drive problem management to prevent recurrence.

Provide 24x7 on-call / shift-based support and participate in major-incident bridge calls.

BAU Operations

Execute daily health checks batch monitoring end-of-day settlement and reconciliation processes.

Manage HSM key operations certificate renewals and card-scheme mandate updates.

Maintain and tune ISO 8583 message configurations routing tables BIN/institution setups and stand-in parameters.

Handle service requests user access and configuration changes through the change-management process.

Maintain operational documentation runbooks and knowledge-base articles.

Projects & Enhancements

Support new card product launches scheme mandates interface integrations and switch upgrades/migrations.

Participate in requirement analysis solution design configuration testing (SIT/UAT) and production cut-over.

Coordinate deployment activities release management and post-implementation support.

Contribute to disaster-recovery testing and business-continuity exercises.

Joining time frame: 2 weeks (maximum 1 month)

Remote Work :

No

Employment Type :

Full-time