Hospitality Operations Specialist

Hospitality Operations Specialist

Our client is a company operating at the intersection of crypto and AI building innovative products in one of the fastest-moving spaces in tech today.

Theyre looking for someone with a hotel or hospitality operations background front office housekeeping guest services or general property operations to step into a Corporate Housing Specialist role running staff accommodation the way youd run a hotel: with tight SOPs service standards and a team that delivers every day. If you know how to keep a hospitality operation running end to end this role lets you apply that at scale owning an entire property. This is a fully onsite role in the UAE.

Plenty of movement comes with the job site visits vendor meetings property matters so a driving license is a real advantage and this role is a strong fit for anyone who has also worked in real estate.

Scope of Work:

• Bring the operational discipline of hotel front office housekeeping and guest services into running a full accommodation building.
• Set up the property for opening coordinating vendors and third parties on everything it needs to operate.
• Own the resident journey allocation check-in room transfers and check-out the same guest-lifecycle thinking from hospitality applied to residents.
• Build and maintain SOPs house rules checklists and service standards that reflect the operational rigor of a well-run hotel.
• Run housekeeping laundry and maintenance schedules and inspect rooms common areas and equipment regularly.
• Coordinate preventive maintenance and follow up on repair requests until resolved.
• Manage external providers across cleaning security pest control waste management and maintenance.
• Handle resident inquiries complaints and emergencies with the same service mindset youd bring to hotel guests.
• Work with HR on employee arrivals departures and room allocation.
• Track utilities supplies operating expenses and departmental budgets.
• Keep the property compliant with health safety fire prevention and hygiene regulations.
• Recruit train and supervise the accommodation operations team applying the people-management skills hospitality operations already demands.
• Report regularly on occupancy incidents maintenance and resident feedback and keep improving service quality and cost efficiency.
• Travel frequently for business as the role requires.

Requirements:

• 5 years of experience in hotel or hospitality operations front office housekeeping guest services or a similar function.
• Bachelors degree or diploma in Hospitality Management Hotel Management or a related field.
• Solid understanding of front office housekeeping maintenance security and facility operations.
• Good knowledge of health and safety fire safety hygiene and emergency procedures.
• Strong leadership team management and complaint-handling skills.
• Comfortable with reporting budgeting vendor management and cost control.
• Proficient in Microsoft Office and Google Workspace plus hotel or property management systems.
• Well-organized detail-oriented and comfortable juggling multiple operational priorities.
• Hands-on and flexible ready to travel often and respond to issues outside regular hours.
• Good written and spoken English.

Nice to Have:

• A valid driving license with the amount of travel involved this is a big plus.
• A real estate background a particularly strong fit for this role.
• Experience setting up a new property or accommodation facility.
• Additional languages.

Benefits:

• Flight ticket and full working visa provided.
• Full sponsorship and support throughout the visa and work permit process.
• Top-tier equipment including a MacBook and iPhone.
• Competitive compensation tailored to your skills and experience.
• Comprehensive leave package.
• A dynamic inclusive culture that invests in your growth.

Recruitment Process:

• HR Interview
• Technical Interview
• Background Check
• Offer

This position is fully onsite in the UAE.