Group Account Support Manager

Function

Were Hitachi Vantara the data foundation trusted by the worlds innovators. Our resilient high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data.

If youve seen the Las Vegas Sphere youve seen just one example of how we empower businesses to automate optimize innovate and wow their customers. Right now were laying the foundation for our next wave of looking for people who love being part of a diverse global team and who get excited about making a real-world impact with data.

Responsibilities: In conjunction with the Global Account Manager (GAM) develop and execute focused account plans and strategies ensuring a deep understanding of the customer needs which provides measurable outcomes and drives business growth. Monitor and drive the effectiveness of account plans. This will entail understanding of the sales constraints and deploying corrective actions to improve performance. Collaborate with the Business Units (BUs) and Account Team to understand value propositions and strengthen our position. This would include gathering market data reference cases segment data and preparing documentation that strengthens our position. Build comprehensive player maps in conjunction with the Account team to understand customer decision making environment. Support growth of player maps through effective engagement with the Account Team and Marketing. Cross functional collaboration: Work closely with marketing and segments teams to align on joint account activities and deploy initiatives. This will include reporting on success stories and driving the targeted segment approach. Account Onboarding Deploy Account Planning workshops that enable understanding of targeted value proposition enable functioning of One- Hitachi Account Team and help with the settings for detailed account plan. Program Governance and Reporting- Initiative capturing review and program governance by adhering to sales operations processes and cadence programs

Were a global team of innovators. Together we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future this is the place to fulfil your purpose and achieve your potential.

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued heard and safe to express themselves they do their best work.

We help take care of your today and tomorrow with industry-leading benefits support and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best which leads to unexpected ideas. So here youll experience a sense of belonging and discover autonomy freedom and ownership as you work alongside talented people you enjoy sharing knowledge with.

Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race colour religion sex sexual orientation gender identity national origin veteran age disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process please let us know so that we can do our best to set you up for success.