Fraud Analyst

Take a step forward and let Edenred surprise you.

Every day we deliver innovative solutions to improve the life of millions of people connecting employees companies and merchants all around the world.

We know there are hundred ways for you to grow. With us you will expand your skills in a multicultural challenging and dynamic environment.

Dare to join Edenred and get ready to thrive in a globalcompany that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are and you contribute. Indeed the Edenred Group recognizes recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression disability origin religious belief and sexual orientation or any other criteria.

The Role

This position focuses on early stage fraud detection reviewing suspicious cases and identifying red flags across customer and transaction data. Youll support investigations document findings in line with internal and regulatory standards and coordinate with internal teams and law enforcement when needed. The role also involves maintaining accurate case logs and evidence records to support audits and reporting.

Responsibilities

Fraud Investigation & Mitigation

• Perform early-stage review and investigation of suspected fraud cases received from internal teams partners banks merchants customers and third-party vendors.

• Execute first-level fraud operations activities including case intake data gathering and escalation of suspicious activities to Fraud Analysts or Compliance teams as appropriate.

• Review customer applications transaction behavior documents and supporting evidence to identify red flags inconsistencies forgery impersonation or misuse.

• Support investigations and conduct initial fact finding across reported and system-generated alerts to establish facts.

Regulatory Compliance

• Assist in the preparation of internal escalation form in line with internal policies.

• Ensure all investigations are documented in accordance with internal SOPs audit standards and regulatory requirements.

• Work closely with Operations Customer Support and external law-enforcement agencies on fraud matters.

• Support responses to regulatory inquiries audits and internal reviews related to fraud cases.

• As part of the Compliance function support licensing requirements AML/KYC obligations consumer duty requirements and the review of regulatory disclosures ensuring compliance with applicable laws regulations and regulatory expectations.

Management Information & Data Analysis

• Maintain accurate case registers investigation logs and evidence repositories.
  

Your Profile

Educational Background

Bachelors degree is required preferably in Finance Economics Accounting Business Risk Management or a related field.

Qualifications

• Minimum 2 years of relevant working experience within a Compliance Fraud Financial Crime or Risk function.

• Work on a 5-day working week with rotational weekend shift availability to ensure continuous monitoring coverage

• Exposure to fraud investigations transaction monitoring card or payment fraud or financial crime operations is strongly preferred.

• Good attention to detail and ability to follow defined procedures identify anomalies and escalate concerns appropriately

• Prior experience in a bank fintech payments or regulated financial services environment is an advantage.

• Strong analytical and problem-solving skills with the ability to assess complex scenarios and large data sets.

• Good working knowledge of Microsoft Excel (filters pivots lookups data analysis reporting).

• Strong verbal and written communication skills in English.

• Certifications (Preferred Not Mandatory)

• Professional certifications are an advantage including:

• CFE (Certified Fraud Examiner) CAMS (Certified Anti-Money Laundering Specialist) ICA Certifications CAMI / GoAML / related financial crime programs.

Apply now and Vibe with Us!