Delivery Program Manager (E2E Testing)

Netcracker part of NEC Corporation combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses unlock innovation and create meaningful digital experiences for millions of people around the world.

With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Were building the future of how the world communicates.

Netcracker part of NEC Corporation combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses unlock innovation and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Whats the scope of this role

A Program Manager with extensive experience delivering large-scale IT initiatives in the telecommunications industry specializing in end-to-end (E2E) testing streams. Proven track record of leading complex testing programs across multiple systems vendors and stakeholders to ensure seamless integration quality assurance and business readiness. Adept at managing test strategy planning execution defect management and release coordination within agile and waterfall environments. Strong leadership risk management and communication skills with a deep understanding of telco platforms OSS/BSS systems network integrations and regulatory requirements. Consistently drives on-time on-budget delivery while maintaining high quality standards and stakeholder confidence.

• Lead complex cross-functional projects through the full delivery lifecycle from initiation and planning to execution testing deployment and post-implementation support.
• Define project scope objectives success criteria and deliverables aligned with business and technology strategy.
• Develop and maintain integrated project plans timelines budgets risk registers and dependency maps.
• Own theend-to-end testing strategy ensuring coverage across functional system integration UAT regression performance and production validation testing.
• Ensure test planning aligns with business processes system integrations and downstream/upstream dependencies.
• Establish testing governance standards entry/exit criteria and defect management processes.
• Coordinate testing activities across multiple teams vendors and environments to support integrated releases.
• Manage release schedules and ensure testing milestones align with deployment and cutover plans.
• Ensure production readiness including data migration validation operational handover and support models.
• Identify assess and proactively manage risks related to testing scope environments data integrations and timelines.
• Drive resolution of critical defects and testing blockers escalating where required.
• Ensure quality outcomes by enforcing testing discipline and preventing scope leakage or compressed test cycles.

What skills and experience will you need for this role

• Strong experience delivering large BSS transformation programs in the telecoms industry.
• Experience managing E2E testing streams.
• Advanced business knowledge and excellent project management skills.
• Ability to work independently with little or no supervision on complex projects.
• Detail and customer service oriented.
• Proficiency with various software applications programs such as Lotus Notes Microsoft Office Suite and Microsoft Project is desirable.
• Strategic and analytical thinking skills with the ability to solve problems and make decisions.
• Ability to conduct in-depth research and present technical recommendations.
• Proven ability to manage medium scale collaborative technical projects to closure.
• Strong leadership and negotiation skills.
• Experience in working in a multi-client and multi-vendor environment.
• Ability to work in group environment which achieves results through teamwork.
• BA/BS/MS in Computer Science Software Engineering or related major preferred

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