Course Coordination Advisor – B2C

Required Skills:

Were Hiring: Course Coordination Advisor B2C Location: Eton Institute UAE Are you passionate about customer service coordination and creating an exceptional learning experience Join Eton Institute where we empower individuals through language learning and cultural diversity! Key Responsibilities: Coordinate language courses schedules group formations and instructor allocations. Provide excellent customer service and maintain strong student relationships. Monitor attendance manage student feedback and resolve course-related concerns. Support student retention course progression and monthly sales and retention targets. Maintain accurate student records and course updates in ZOHO. Collaborate with Sales Marketing HR and Academic teams to ensure smooth course delivery. Requirements: Bachelors degree or equivalent qualification. 25 years of experience in customer service coordination or a similar role. Excellent English communication and organisational skills. Proficiency in Microsoft Office and strong attention to detail. A proactive customer-focused attitude with the ability to thrive in a fast-paced environment. Mandatory: Previous experience in the education industry is essential. Ready to make a difference in our learners journeys Join our team and be part of an organisation that celebrates learning without borders!