Assistant Manager

The unit will also focus on cross selling of other retail banking products such as, credit cards, Bancassurance, overdraft, etc. to increase the profitability of the unit and the overall revenue for Retail Bank.

• To develop and increase fixed deposits and CASA base in retail banking.
• Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service.
• Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.
• To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.
• Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded