Admin & Marketing Assistant

Our client a growing consumer-focused business in Dubai is actively seeking a highly organized proactive and hands-on Admin & Marketing Assistant to join their team. This role will support marketing activities customer coordination and day-to-day administration while ensuring smooth execution of ongoing tasks and initiatives.

Location: Dubai UAE

Duties and Responsibilities:

Marketing Support

Assist with marketing campaigns product launches promotions and activations.
Coordinate marketing materials POS materials printing and deliveries.
Maintain marketing calendars trackers and campaign-related information.
Support retail marketing activities across partner stores.
Prepare products samples and props for content shoots.
Coordinate product sends to influencers and content creators.
Support events activations launches and other marketing initiatives.
Assist the marketing team with day-to-day execution and coordination.

Customer & E-commerce Support

Respond to routine customer enquiries through digital channels.
Assist customers with product personalization and order-related queries.
Support WhatsApp customer communication and marketing activities.
Coordinate internally to resolve customer requests efficiently.
Capture recurring customer feedback and enquiries and share relevant insights with the team.

Administration & Coordination

Support general office marketing and administrative activities.
Obtain quotations and coordinate with suppliers.
Coordinate couriers documents deliveries and related requirements.
Maintain organized files records trackers and documentation.
Assist with invoices and supporting documents.
Follow up on outstanding actions deliverables and deadlines.
Provide administrative and coordination support to the wider team as required.
Handle ad hoc tasks assigned by the reporting manager or Management.

Knowledge & Experience:

Bachelors degree in Business Administration Marketing or a related field preferred.
13 years of experience in administration marketing support customer service or a similar coordination role.
Excellent organizational and follow-through skills.
Strong attention to detail.
Good written and spoken English.
Confident in communicating with customers suppliers and internal stakeholders.
Proficient in Excel/Google Sheets and digital tools.
Familiarity with Canva Instagram TikTok and WhatsApp is an advantage.
Resourceful proactive and capable of solving day-to-day problems independently.
Ability to manage multiple priorities in a fast-paced environment.
Genuine interest in consumer brands e-commerce retail and marketing.

Compensation with standard benefits