Senior Executive - Operations
ملخص الوظيفة
- Direct communications with guests before arrival to coordinate a smooth check-in Welcome guests during check-in and giving a fond farewell to guest while checkout. Ensure that all check-ins and checkouts are handled smoothly without unnecessary delay or discomfort to any guest.
- Providing excellent customer service as per company standards.
- Meeting the guests at the reception while check in and check out.
- Collect Guest feedback during guest departure along with his likes and dislikes and maintain all guest profiles.
- Ensuring excellent customer feedback and reviews on all the platforms and channels applicable.
- Apartment inspections and follow up with guests about apartment condition after check in.
- Managing security deposits from guests and return on check out after inspection and confirmation.
Required Experience:
Senior IC
المهارات المطلوبة
عن الشركة
Sobha Group is a multinational, multiproduct group with significant developments and investments in U.A.E., Sultanate of Oman, Qatar, Bahrain, Brunei, Tanzania and India. Established in 1976 by a first generation Indian entrepreneur P N C Menon as an interior decor ation firm under th ... اعرض المزيد