Solutions Engineer Pre-Sales Consultant (Risk & Audit)

Position Overview:

This role is ideal for someone from a Risk Audit or Compliance background who enjoys working closely with customers solving complex problems and presenting thoughtful high-impact solutions in a commercial environment.

As a Solutions Engineer at Diligent you will partner closely with Sales to help organisations understand how our platform can transform the way they manage risk audit and compliance. Youll act as a trusted advisor to senior stakeholders translating risk and audit challenges into clear compelling solutions that drive real business value.

If you enjoy combining domain expertise storytelling and customer interaction and want to move beyond traditional internal risk or audit roles this is a strong next step.

Key Responsibilities:

Customer & Commercial Partnership

• Partner closely with Sales to support the full pre-sales lifecycle helping customers understand how Diligent solves real-world risk and audit challenges.

• Deliver tailored high-impact software demonstrations that clearly articulate business value not just product features.

• Engage confidently with senior leaders across Audit Risk Compliance IT and Governance functions.

• Translate customer pain points into clear solution narratives that support deal progression and closure.

Solution Design & Thought Leadership

• Design and present solution architectures that align with customer objectives and regulatory environments.

• Articulate the cross-platform value of the Diligent Platform and how it supports integrated GRC programs.

• Collaborate with Product teams to provide customer and domain feedback on product enhancements.

• Support marketing initiatives such as webinars industry events and thought-leadership content.

Domain Expertise

• Apply practical knowledge of Audit Risk Management and IT Compliance in customer conversations.

• Leverage familiarity with industry frameworks such as COSO ERM ISO 31000 NIST RMF and related standards.

• Demonstrate how modern GRC platforms enable risk identification assessment monitoring and mitigation at scale.

Required Skills/Experience

• Experience in Risk Audit Compliance or GRC either in a customer-facing role or within industry.

• Experience working with SaaS solutions or strong interest in moving into a commercial customer-facing environment.

• Strong presentation and communication skills with the ability to simplify complex topics.

• Comfortable partnering with Sales and contributing to commercial outcomes.

• Curious self-driven and motivated to continuously deepen both technical and domain knowledge.

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

Learn more or follow us onLinkedInandFacebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligents EEO Policy and Know Your are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .}

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