Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set targets.
- Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done in a timely manner.
- Proactively prospect new accounts for Sofitel The Palm Dubai and follow the sales process through to convert into producing accounts.
- Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity.
- Maintain up-to-date activity and rate information for each account.
- Understand and be in a position to action any group and event enquiry and ensure accurate handover for follow-up to Inspired Meeting team.
- Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior guest service.
- Ensure accurate follow-up and communication both internally to reservations and accounting departments and confirmation to the client.
- Ensure property rate sheets are accurate at all times.
- Communicate any obstacles to completing action plans to the Director of Sales - Leisure.
- To arrange and manage familiarization / educational trips in line with business needs.
- Entertain clients and potential clients in hotel outlets to showcase our property and special Savoir Faire.
Qualifications :
- Min. 2 years in a similar role in the luxury hospitality industry
- Min. 2 years experience actively managing Tour Operator relationships within their respective markets
- Language skills at least 2 or 3 other languages over and above English preferably German French or Russian
- Min. 2 years experience actively managing Tour Operator relationships within their respective markets
- Language skills at least 2 or 3 other languages over and above English preferably German French or Russian
Remote Work :
No
Employment Type :
Full-time
Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set targets. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done in a timely manner.Proactiv...
Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set targets.
- Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow-up is done in a timely manner.
- Proactively prospect new accounts for Sofitel The Palm Dubai and follow the sales process through to convert into producing accounts.
- Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity.
- Maintain up-to-date activity and rate information for each account.
- Understand and be in a position to action any group and event enquiry and ensure accurate handover for follow-up to Inspired Meeting team.
- Communicating client requirements in a timely and accurate manner to all internal departments as required ensuring delivery of superior guest service.
- Ensure accurate follow-up and communication both internally to reservations and accounting departments and confirmation to the client.
- Ensure property rate sheets are accurate at all times.
- Communicate any obstacles to completing action plans to the Director of Sales - Leisure.
- To arrange and manage familiarization / educational trips in line with business needs.
- Entertain clients and potential clients in hotel outlets to showcase our property and special Savoir Faire.
Qualifications :
- Min. 2 years in a similar role in the luxury hospitality industry
- Min. 2 years experience actively managing Tour Operator relationships within their respective markets
- Language skills at least 2 or 3 other languages over and above English preferably German French or Russian
- Min. 2 years experience actively managing Tour Operator relationships within their respective markets
- Language skills at least 2 or 3 other languages over and above English preferably German French or Russian
Remote Work :
No
Employment Type :
Full-time
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