Commercial Assistant

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موقع الوظيفة:

دبي - الإمارات

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 2 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Location JAFZA Dubai UAE (Office-based)

Job purpose Provide sales administrative support and key-account coordination for Middle East markets (primary: Iraq Syria Jordan; secondary: GCC). Ensure accurate order handling timely deliveries and clear crossfunctional communication. SAP knowledge is a plus.

Core responsibilities

Order management: receive/validate POs enter orders in ERP/CRM (SAP helpful) track status prepare pro forma invoices and export paperwork liaise with warehouse/logistics and freight forwarders.
Key-account support: act as primary contact for assigned accounts follow up on orders/quotations support account reviews and promotions.
Commercial controls: monitor promotional budgets reconcile monthend trade promotions and credits track turnover by country.
Reporting & data: maintain customer master sales trackers and CRM; produce weekly/monthly reports (orders shipments revenue vs target receivables).
Cross-functional liaison: coordinate with Finance Quality Regulatory Supply Chain and Head Office; escalate issues as needed.
Process & compliance: recommend process improvements ensure SOP and export compliance support audits.

KPIs

Order accuracy (target 98%)
Ontime shipment confirmations
Ordertodispatch lead time
Report timeliness and accuracy
Days Sales Outstanding (DSO) for assigned accounts
Promotional budget variance

Requirements

Education: Bachelors in Business Commerce Supply Chain or related.
Experience: 23 years in sales coordination/order management (FMCG/food preferred); regional experience in Middle East required.
Languages: English fluent; Arabic desirable.
Systems: Advanced Excel; ERP/CRM experience required (SAP a strong plus); Power BI advantageous.

Skills & competencies

Customer focus attention to detail clear communication organisation problemsolving teamwork.

Working relationships

Internal: Sales Operations Warehouse Logistics Finance Quality Head Office.
External: Distributors customers freight forwarders customs brokers.

Tools

ERP/CRM (SAP preferred) Excel Outlook Power BI document management systems.

Location JAFZA Dubai UAE (Office-based)Job purpose Provide sales administrative support and key-account coordination for Middle East markets (primary: Iraq Syria Jordan; secondary: GCC). Ensure accurate order handling timely deliveries and clear crossfunctional communication. SAP knowledge is a pl...

Location JAFZA Dubai UAE (Office-based)

Core responsibilities

Order management: receive/validate POs enter orders in ERP/CRM (SAP helpful) track status prepare pro forma invoices and export paperwork liaise with warehouse/logistics and freight forwarders.
Key-account support: act as primary contact for assigned accounts follow up on orders/quotations support account reviews and promotions.
Commercial controls: monitor promotional budgets reconcile monthend trade promotions and credits track turnover by country.
Reporting & data: maintain customer master sales trackers and CRM; produce weekly/monthly reports (orders shipments revenue vs target receivables).
Cross-functional liaison: coordinate with Finance Quality Regulatory Supply Chain and Head Office; escalate issues as needed.
Process & compliance: recommend process improvements ensure SOP and export compliance support audits.

KPIs

Order accuracy (target 98%)
Ontime shipment confirmations
Ordertodispatch lead time
Report timeliness and accuracy
Days Sales Outstanding (DSO) for assigned accounts
Promotional budget variance

Requirements

Education: Bachelors in Business Commerce Supply Chain or related.
Experience: 23 years in sales coordination/order management (FMCG/food preferred); regional experience in Middle East required.
Languages: English fluent; Arabic desirable.
Systems: Advanced Excel; ERP/CRM experience required (SAP a strong plus); Power BI advantageous.

Skills & competencies