Assistant Creative Content Officer

January 6 2026

Hardship Level (not applicable for home-based)

A (least hardship)

FamilyUNOPS IICA1

1. General Background

The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern.

Private Sector Partnerships Service (PSP) sits within UNHCRs Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees. UNHCR have developed a $1 Billion Private Sector Fundraising Strategy 2018-2025. This strategy focuses on both Individual Giving and Private Sector Partnerships and identifies priority fundraising markets and regions.

Job Purpose

This role will be responsible for organizing and coordinating the content production for the Private Sector Partnership (PSP) MENA team. The incumbent will help in coordinating the traffic of the in-house creative team responsible for crafting content and supporting productions for all PSP MENA teams and diverse audiences including the wider public in MENA and globally digital influencers and GWA media partners high-net-worth individuals (HNIW) private corporations and foundations. The role will also act as a liaison between the PSP team the field and the Global PSP team in the planning execution and delivery of a range of content assets for fundraising and engagement purposes. The incumbent will also support in the drafting of English and Arabic copy review and quality assurance across content.

The position demands a balance of language skills creative vision project management and coordination skills to ensure the PSP MENA creative team delivers timely content for major campaigns like Ramadan and Winter used both regionally and globally. This content includes storytelling videos landing pages infographics emails impact reports and other assets. Constant communication with the wider PSP network regional bureaus country operations and field colleagues is crucial. S/he will need to constantly look for ways to better leverage emergencies break through the noise and develop cutting edge approaches which will increasingly improve UNHCRs positioning awareness raising brand and income through creative assets. The incumbent will also have to be alerted to identify key opportunities and reputation risks which could negatively impact UNHCRs fundraising potential paying careful attention to ethical guidelines. The role requires equal skills in both English and Arabic writing and reviewing.



2. Main Accountabilities or Main Responsibilities

Under the supervision of the PSP Campaigns Officer in the MENA region the Assistant Creative Content Officer will be responsible to:

Creative Ideation: responsible for the development and creation of compelling content for campaigns emergencies and different fundraising and engagement platforms.
Coordinate all creative content requests between PPH F2F and IG teams and the creative teams including designers copywriters and multimedia specialists.
Draft English and Arabic copy for a diverse set of communications materials and visual content.
Transcribe and filter raw stories and interviews.
Support PSP MENAs digital team content strategy and its fundraising goals in collaboration with the Digital and Fundraising teams especially in the digital space to engage more audiences and help acquire new donors.
Write and coordinate content briefs for content collection missions interviews filming and photography among refugees for PSP MENA and support PSP global campaigns and activities.
Help in writing editing and proofreading a wide range of content including landing pages videos impact reportsetc. to ensure brand consistency guidelines and creative quality.
Create project timelines and milestones for a wide range of creative projects of different scopes from start to finish (planning production traffic & timeline managementetc.) while managing talent.
Holds successful brainstorms creates concepts ideas and pitch decks works towards adoption of ideas products and activations.
Support the team in coordinating content gathering with key UNHCR operations as well as PSP HQ to coordinate content requirements content collection and production.
Liaise with external agencies to manage external shooting and production as needed.
Drive opportunities and themes based on data analysis and research. Remain agile to recognize opportunities from trends and news agenda to create fundraising momentums.
Work closely with the Fundraising and Digital teams to assess performance of content and maintain agility in making amendments and recommendations for improvement.
Perform other functions as needed.

3. Qualifications and Experience
a. Education

Bachelor degree in in Marketing; Communications; International Relations; Fundraising; Advertising; Journalism and/or equivalent work experience.

b. Work Experience

Minimum1 year with a Bachelors degree in combination of related experience in leading a team of high-performing creative and/or marketing professionals. No years of experience are required with a Masters degree.
Significant experience working in a fundraising context in the field of external relations and/or communications.
Experience in drafting and reviewing of English and Arabic communications.
Experience in working in content creation and video production.
Experience in high-level external relations including communications.
Experience working with multiple stakeholders a plus.
Working experience in the humanitarian field.
Multi-channel experience including digital/web social media and video
Previous experience with UNHCR.

c. Key Competencies

Ability to work in fast-paced deadline-driven environment while managing competing priorities with confidence and calm
Excellent Arabic and English writing skills
Strong planning and project management skills
Excellent conceptual skills and strong persuasive and presentation skills.
Ability to solve problems swiftly.
Critical thinker with a positive mindset who is able to offer creative solutions and turn ideas and information into creative products.
Highly organized with high attention to details and accuracy
Demonstrated knowledge and skills in research media trends and analysis
Proven ability to handle multiple tasks/projects.
Ability to work in fast-paced deadline-driven environment while managing competing priorities with confidence and calm.
Strong analytical skills and attention to detail.

Standard Job Description

Required Languages

Desired Languages

Additional Qualifications

Skills

Education

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Other information

This position doesnt require a functional clearance

Remote

No