Front Office Agent
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 2 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
- Register and room all guest arrivals according to established procedures
- Perform check in check out and room change procedures and ensure all data are accurately entered into the hotel system
- Maintain cashier float and ensure accurate daily report of all money received
- Cash hotel guests personal and travelers checks and assist with currency exchange
- Keep abreast of all modifications to accounting policies and procedures
- Attend to guests request of using the service of safety box at all times
- Knowledgeable of all special promotion procedures for programs such as Seasonal Packages Frequent Flyers Programs and also Hotels Group Loyalty programs
- Attend to guests complaints inquiries and requests refer problems to supervisor/Assistant Manager if he/she unable to assist
- Is familiar with other Hyde properties so that guest indicating any next destination on the registration card can be sold an onward booking to another Hyde property
- Ensure that the guests depart the hotel with a positive impression of hotel service
- Perform the audit balances and prepare all reports for audit in an orderly fashion
- When on night shift check night report prepare morning report and prepare all necessary forms for guest arrivals
- Maintain comprehensive knowledge of standard reservation procedures
- Maintain exemplary department standards of behavior and appearance and attitude
- Ensure front desk work area is kept clean and in an orderly state at all times
- Is fully aware of the Credit policy
Additional Information :
PERSONAL ATTRIBUTES
Proficient in plumbing pipe and gas fitting repair and maintenance plus basic knowledge of one other building operations skill set
The ability to use all general repair tools read shop drawings and specifications make rough estimates of required materials.
The ability to work independently with good interpersonal skills
A creative practical and pro-active approach to problem solving
An energetic and dynamic personality
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- Abinitio
- تحدث العربية
- مجالسة الأطفال
- محاماة
- دعم الإدارة
- طائر الطنان
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
