Executive - Operations

NEW REQUIREMENT OF S TOWER (SZR)

• Formulating strategy improving performance procuring material and resources and securing compliance.
• Responsible for total facility management services including housekeeping MEP and building services concierge and administration.
• Managing all technical and non-technical outsourced service contracts and Company personnel including inspections and quality management of service delivery this includes all Engineering / Housekeeping functions/ Administration.
• Ensuring an adequate supply of materials and service for the proper operation of the buildings and enter supply and service contracts
• Routinely inspect all contracted services to ensure performance measures are being maintained.
• Train subordinates in all aspects of the technical and non- technical services.
• Actively multi skill all Company staff to increase flexibility and job satisfaction.
• Report any incidents within the time frame as set in the escalation matrix.
• Identifying and Sourcing Spares & Consumables for all equipments and maintaining optimum inventory
• Preparing Breakdown analysis reports and review with Sub-Ordinates
• Establish contract specific continuous improvement strategies which promote efficiency energy reduction and best practices.
• Champion the implementation and support the use of CAFM on every contract and use it to report proactive and reactive performance.
• To manage excellent relationships with clients our suppliers and other partners.
• Act as a role model for people management processes ensuring they are followed to clarify objectives actively management performance and develop skills
• To lead the development and retention of staff; always challenging levels of resource to improve efficiency and improve profitability.
• To set objectives for direct reports and review on monthly basis. Ensure same approach and mechanisms for all staff within area of responsibility.
• Support the development of business wide FM initiatives including contract renewals and cost reduction strategies.
• Leadership of allocated Facility Management Contract and the associated services; ensuring excellent consistent and compliant (timely) service is achieved.
• Establish and maintain the PPM schedule Training Plan Succession Plan and all associated Health and Safety documentation for every contract.
• Working with
• the General manager ensure all core sub-contractors are officially engaged with a valid contract within budget and have a clear scope of works
• Operates independently within working parameters set by General Manager.
• Establishes and maintains contract specific relationships and ensure customer expectations are managed.
• Manages contract related Health and Safety policy and standards.
• Determines contract specific priorities and makes decisions
• Accountable for financial performance and risk management of their respective contract.
• Work within predetermined budgetary guidelines given by General Manager at contract level.
• Responsible for compliance to relevant Corporate Governance standards
• Ensuring compliance with LFM financial policy and standards
• Promotes innovative ways to add value and reduce costs within the team