Night Manager
نُشرت في :
09-05-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
- Overlook the overall hotel operations at night.
- Monitor responsible use of all available systems and equipment in the hotel.
- Ensure that daily financial reports prepared during night (dayend) are accurate and submitted consistently on time to respective executive members.
- All reports required by all departments are printed/consistently distributed on time.
- Daily Competitors Performance report in relation to daily statistics are monitored and accurately recorded.
- Act in the best interests of the Hotel during the absence of Executive Committee Members and Department Heads.
- Handle all guest comments or complaints relating to all Departments and take necessary action. Endorse the next morning to concerned Department any situation encountered during the shift either for information or followthrough.
- Conduct a complete facility inspection of the entire hotel at least once during shift.
- Ensure that all incoming reservations for the day match the necessary accommodation.
- Constantly check reservations to ensure room availability and special blockings are handled correctly. On overbooking situation facilitate the reservation of alternate hotel supervise guest transfer and make rational decisions best for the hotel.
- Communicate with other departments to ensure proper handling of guests and groups. Ensure reservation requests for suites and other special accommodations are met when possible.
- Conduct regular inspection of VIP rooms and of the entire hotel and liaise with the housekeeping department on deviation from standard setups. Ensure that public areas are clean and up to standards.
- Be on hand to meet and escort all arriving VIPs ensuring that their needs are satisfied.
- Ensure proper completion of all local government requirements concerning hotel guests (i.e. securing/scanning of acceptable document from guests and forwarding the same to CID/Police through established electronic method).
- Ensure the strict control of room keys. Supervise the key handling procedures for maximum security.
- Assist subordinates during peak periods.
- Ensure that all rooms which are due to checkout are checked and the daily housekeeping discrepancy reports are resolved.
- Be constantly aware of the room situation of competitor hotels.
- Ensure that all wakeup calls are in order and completed punctually.
- Be familiar with all hotel services offers and facilities with their operating hours.
- Ensure that the hotel credit policies are adhered to at all times.
- Promotes and follows a safe work environment.
- Promotes and leads a service driven results driven work environment.
- Follows departmental SOPs (Standard Operating Procedures) including all safety policies.
- Promote all hotel services offers and facilities and their operating hours.
- Other tasks as assigned.
Qualifications :
- Passion for guest service.
- Excellent written and verbal communication interpersonal and leadership skills.
- Highly organized resultsoriented with the ability to be flexible and work well under pressure.
- Strong interpersonal and problem solving abilities.
- Highly responsible and reliable.
- Fluency in English secondary language preferred.
- Minimum of 1 year previous proven Supervisory position or equivalent in a customer service industry
- Must have the ability to handle a multitude of tasks and Guest requests.
- Should possess or seek certification in basic first aid.
- Computer proficiency in a Windows environment (Word Excel PowerPoint).
- Knowledge of Opera or Opera Cloud Property Management System an asset.
- Ability to work cohesively with fellow heartists as part of a team.
- Ability to focus attention on guest needs remaining calm and courteous at all times.
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
