Senior Program Manager TSE International Program

At Amazon we are working to be the most customercentric company on earth which encourages growth in a safe environment for both our associates and our customers. We are committed to delivering a trustworthy shopping experience for our customers by ensuring product safety compliance authenticity and quality. We do this by collecting high quality product data from internal and external sources implementing innovative solutions to automate the management of artifact processing allowing us to reduce cost and scale our impact.

In this role you will be responsible for coordinating and building out requirements for tech functionalities to improve our ability to validate products in our fulfillment network with focus on product label imaging in the expansive fulfillment network.

Key job responsibilities
Defining strategies and owning the delivery of multiple projects taking ownership to monitor their progress against key milestones
Leveraging a combination of data analysis skills critical thinking and collaboration to clarify highly ambiguous problems and present tangible solution in an easy to understand format for leadership teams
Partnering closely with various Tech Product and Science teams to define and lead the integration of novel tech and science solutions within the program
Develop scalable mechanisms to report regular updates on projects within your ownership to key stakeholders to ensure alignment is maintained across various worldwide teams
Clear precise and regular communication with key stakeholders including leadership on ongoing project/program updates
Create and monitor business metrics reporting to track compliance and process effectiveness

A day in the life
Plan and prioritize tasks to advance ongoing projects
Reach out to compliance and legal teams to understand regulatory requirements and translate them into business requirements
Work closely with policy product and tech teams to implement necessary changes
Contribute to a positive team atmosphere through open communication and support

6 years of compliance audit or risk management experience
Knowledge of Microsoft Office products and applications at an advanced level
Bachelors degree or equivalent
Experience working with cross functional teams and managing multiple stakeholders

Project Management Professional (PMP) or equivalent certification
Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
Masters degree or equivalent

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