Operations Manager Assistant

Job Title: Operations Manager Assistant

Location: Abu Dhabi UAE
Job Type: Fulltime

Job Summary:

We are seeking a highly organized and resultsdriven Operations Manager Assistant to support the operational and project management functions of our healthcare recruitment firm. The ideal candidate should have strong experience in operations management with a background in healthcare and exposure to PMO (Project Management Office) practices. A PMP certification is preferred. This role is critical to ensuring smooth daytoday operations enhancing internal processes leading key projects and contributing to the overall growth and efficiency of the organization.

Key Responsibilities:

• Assist the COO (Chief Operating Officer) in overseeing the daytoday functions of the business ensuring smooth delivery of recruitment services.
  
  

• Lead and support crossfunctional projects under the PMO framework ensuring alignment with organizational goals and timely .
  
  

• Monitor evaluate and improve operational processes workflows and key performance indicators (KPIs).

• Assist the COO in managing and maintaining smooth daytoday operations across all departments.

• Monitor evaluate and improve operational workflows and internal processes for greater efficiency and quality.

• Contribute to the development of frameworks and preparation of operational documentation guidelines and process improvement plans.

• Coordinate closely with recruitment licensing and administrative teams to ensure process alignment and seamless of tasks.

• Prepare detailed reports dashboards and updates on operations project status and performance metrics for senior management.
  
  

• Create and maintain detailed project documentation including plans schedules budgets reports and risk registers.
  
  

• Support implementation of project management methodologies and tools across departments to ensure consistency and efficiency.
  
  

• Coordinate with internal teams and external stakeholders to ensure proper communication and collaboration across all phases of operations
  
  

• Assist in preparing business performance reports for leadership and offer recommendations for strategic improvements.
  
  

Requirements:

• Certification: Project Management Professional (PMP) certification is preferred.
  
  

• Experience:
  
  

  • Minimum 35 years of experience in operations or project management roles.
    
    

  • Prior experience working within a PMO environment is required.
    
    

  • Healthcare industry experience is highly preferred.
    
    

• Skills:
  
  

  • Strong understanding of project management frameworks and tools (e.g. MS Project Jira Asana).
    
    

  • Excellent organizational and time management skills.
    
    

  • Strong analytical and problemsolving abilities.
    
    

  • Excellent verbal and written communication skills.
    
    

  • Ability to work under pressure and manage multiple priorities simultaneously.
    
    

• Education: Bachelors degree in Business Administration Healthcare Management HR or a related field. A Masters degree is an advantage.
  
  

• Language: Fluent in English; Arabic is a plus.
  
  

• Location: Based in Abu Dhabi UAE.
  
  

Preferred Qualifications:

• Proactive and solutionsoriented mindset with the ability to anticipate needs and act independently.
  
  

• Demonstrated ability to support and assist management in daily operational decisions and strategic planning.
  
  

• Strong leadership qualities with a handson approach to problemsolving and team coordination.
  
  

• Technically proficient in tools such as:
  
  

  • Microsoft Office Suite (Word Excel PowerPoint)
    
    

  • SmartSheets
    
    

  • Dropbox and cloudbased file management systems
    
    

  • Calendar and schedule management (Outlook Google Calendar)
    
    

  • Taking and organizing Minutes of Meetings
    
    

• Experience working in healthcare or healthcarerelated operations in the UAE is an advantage.

Benefits:

• All Standard Benefits
  
  

• Work closely with the COO and CEO to shape the companys operational strategies
  
  

Collaborate with the Business Development team to drive growth and improve operational efficiency