CRM Manager

A leading organisation going through exciting developments.

Description

Responsible for the understanding and documenting the business requirements.

Design the solution architecture for the business applications related to MS Dynamic CRM and MS BizTalk.

Managing team of CRM and BizTalk developers.

Should have experience to develop applications using Power platform.

Design and develop custom solutions and workflows on top of MS Dynamic CRM.

Design and develop EAI (Enterprise Applications Integration) using MS BizTalk.

Develop and maintain the MDM (Master Data Manager system).Writing the UAT test and validating it with the business users.

Providing the required training for using the application to the business users.

Troubleshooting any bugissue in the system and identifying the appropriate fix.

Responsible for the integrity, maintenance, and changes to the Application Development Servers.

Provide ad-hoc reporting and decision support required for management decision processes.

Maximising applications performance by monitoring performance, troubleshooting application problems and outages and scheduling application upgrades.

Maintain application interfaces for data integration.

Monitoring and maintaining MS Dynamic CRM, MS BizTalk, MDM, and integration applications.

Profile

Bachelor's degree in computer science or related field and MCTS in CRM.

Over 8 years of experience in application development and over 6 years of experience in customizing MS Dynamics CRM.

Over 5 years of experience in the design and development of REST API's along with database design and analysis.

Strong experience with MS BizTalk 2016 and Power Apps & Power Automate.