Butler

Butler br First impressions are everything As a Butler at the Club Millesime you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us br About the Hotel br Sofitel Dubai Jumeirah Beach is a luxury five-star hotel located in Jumeirah Beach Residence and opens directly onto Dubai s most popular recreation promenade The Walk as well as the new beachfront low-rise leisure and retail destination The Beach Luxury stays and culinary excellence are the hotel s cornerstones All 444 rooms and suites overlook the azure waters of the Arabian Gulf and Ain Dubai Guests can indulge in exquisite international flavours at the Infini Pool Lounge and Caf Concierge our all day dining restaurant Club Mill sime br What is in it for you br Employee benefit card offering discounted rates in Accor worldwide br Learning programs through our Academies br Opportunity to develop your talent and grow within your property and across the world br Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 br What you will be doing br Inform reporting managers about any guests complaints requests and liaise with the department concerned to ensure immediately follow up br Report any unusual occurrences or requests to the Duty Manager and or Front Office Manager br Maintains accurate records documentation as per operational and organizational requirements br Practices suggestive selling and able to familiarize guests to hotel facilities br Ensures that all guests are greeted on arrival amp departure of the hotel and escorting each individual to the right direction br Review log book verify outstanding and follow up pending Identify if any special assignment for the day br Check Hotel situation occupancy functions groups VIPs br Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time br At the end of the shift or the day he has to communicate all information that the next shift has to know for a well running of the operations br Maintain continuous contact with hotel guest to ensure that any problem or complain are handle efficiently and courteously br Handling telephone calls at the Club Millesime desk br Handle VIP guests requests and personally be available when needed br Be familiar with the operational procedures br Participate in regular meetings and briefings as scheduled br Understand and abide by all safety rules emergency procedures and fire prevention regulations br Participate in any scheduled training and development programs that may improve personal or departmental standards br Report to duty punctually wearing the correct uniform and nametag br Maintain a high standard of personal appearance and hygiene br Carry out other duties as assigned br Your experience and skills include br Have a minimum of one 1 year experience handling a similar role br Have the ability to work under pressure and in a fast-paced environment br Have the ability to communicate effectively with the team and deliver consistently br Prior experience working with Opera br Fluency in English is compulsory br Our commitment to Diversity amp Inclusion br We are an inclusive company and our ambition is to attract recruit and promote diverse talent br Why work for Accor br We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities br By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com br Do what you love care for the world dare to challenge the status quo BELIMITLESS br