Welcomer (Guest Service Agent)

• Welcomer (Guest Service Agent)

What is in it for you:

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• Employee benefit card offering discounted rates in Accor worldwide

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• Learning programs through our Academies and the opportunity to earn qualifications while you work.

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• Opportunity to develop your talent and grow within your property and across the world

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• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

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• Greet and welcome all guests approaching the Front Desk in accordance with the hotel standards.

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• Handle guest requests in an efficient and courteous manner.

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• Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel.

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• Handle check-ins and check-outs in a friendly, efficient and courteous manner.

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• Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.