BU - Head - Logistics - Dubai

Job Title / Designation BU Head Integrated Logistics

Reporting to Chief Business Operations

Department / Business Unit Operations Integrated Logistics

Location Dubai United Arab Emirates

Position Overview

The position is responsible for supporting the CBO with the daily functioning of the Integrated Logistics department.

Overseeing and managing teams within each department to ensure organizational success operational efficiency and

effectiveness. The role provides link between the senior management and front liners.

Key Responsibility Areas Detailed Job Description

Delivery Associate Management Ensuring deployment of delivery associates and tracking manpower requirements within the stipulated time frame in coordination with the various departmental needs with constant communication with City Managers. Be responsible for building maintaining and motivating teams; ensuring the team collaborates to focus on what is most important. proactively manage dependencies and risks to overcome obstacles to delivery.

Relationship Management Client Management Establishing and maintaining credible professional relationships with clients regularly to assess and check their satisfaction level. Vendor Management Cultivating and maintaining relationship with vendors by communicating with them on regular basis and meeting them once in a month for addressing issues pertaining to delivery associates performance. Drive renewals and identify opportunities for growth (via upsells and crosssells) within the customer base

Team Management Conducting regular meetings with his direct executive subordinates to discuss issues concerns and updates. Collaborating with operations team to ensure seamless business execution reinforcing positive morale and upholding company values. Guiding motivating effectively handling and resolving the grievances of the employees through proper counselling sessions. You take a positive approach to tackling problems and find ways to identify suitable solutions.

Service Delivery/Excellence Ensuring that the delivery service operates within the confines of local law and any infringements are reported to the Chief Operating Officer. Ensuring that the delivery services comply with the agreed standards defined by the company covering quality health and safety of people. Working closely with the management to ensure all operational and compliance functions within the firm are being properly executed. Ensuring efficient internal and external stakeholder management.

Performance Management (people) Identifying and nurturing managers supervisors team leaders and Delivery Associates for succession planning and future growth. Devising appropriate succession and growth plan for employees in association with the HR Department. Reviewing the performance of City Managers; assisting HR in employee appraisal promotions compensation and taking corrective/improvement action based on the performance review and subsequent rewards & recognition.

Performance/Quality Check (process) Anticipating and tracking operational and tactical risks and providing strategic solutions to the Head of Operations. Overseeing operational systems and processes while looking for opportunities for improvement and revision.

Job Requirements / Desired skills set

Bachelors Degree/ Diploma in any discipline.

Minimum 6 7 years of experience in a similar role of managing and responsibly handling the entire operations

preferably in the logistics/courier or Last mile delivery industry or similar strong understanding of industry

practices and company processes and standards in all areas.

Computer literate and Excellent working knowledge of MS office suite.

Excellent ability to delegate responsibilities.

Excellent leadership and supervisory skills together with strong interpersonal skills.

Proficiency in English Hindi and Urdu.

Good motivational and negotiation skills.

Good knowledge about the routes and areas in UAE.

Achyutam International is a leading Recruitment Agency for Jobs in Africa Middle East and Asia both for Expatriates and for Local professionals. Through our AI based database which has a large number of professionals interested in International jobs Achyutam International closes any challenging mandates in the fields of operations engineering production R&D Quality Control Supply Chain Management Logistics IT Finance Sales CEOs and others; Many candidates has got jobs in Edible Oil plastics FMCG beverages metals fodd processing Agri Textiles steel packagingetc.. Achyutam International has headhunted professionals in 30 countries like Nigeria Ghana Benin Conakry IVC Cameron Senegal South Africa Mozambique Kenya Tanzania Ethiopia Angola DR Congo Malawi Rwanda Sudan Malaysia Indonesia UK Singapore Mauritius Madagascar UAE Dubai Saudi Arabia Kuwait Oman Muscat etc.