drjobs Assistant Store Manager English

Assistant Store Manager

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1 وظيفة شاغرة
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موقع الوظيفة drjobs

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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

JOB DESCRIPTION:

  • The Assistant Store Manager will be directly reporting to the Store Manager.


KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE ROLE:


Team Management

  • Plan and implement weekly schedules taking into consideration store operations and the required coverage.
  • Assist in managing the store team s shifts and leave plans ensuring optimum coverage.
  • Check personal presentation of the team and ensure that all employees in the store respects company policy uniform and personal appearance policy (makeup personal hygiene etc.).
  • Conduct impactful briefing sessions in the absence of the Store Manager (example: sales update and targets policies HR updates etc.).
  • Assist the Store Manager in managing and allocating duties to employees within the store.
  • Ensure store expectations and priorities are communicated to the team.
  • Assist the Store Manager in conducting regular and relevant instore training ensuring a major focus on customer service product knowledge and selling skills.
  • Coach store team on how to engage with customers; use methods such as role plays quizzes short learning sessions and digital tools to enhance product knowledge.
Sales and Commercial
  • Actively seek ways to achieve or exceed the store s sales targets engage with the team and drive performance.
  • Monitor sales performance against previous years (monthly weekly and daily) and provide feedback to the team and support other departments with feedback and ideas needed for development of the business.
  • Ensure 100% implementation of the Retail SOPs.
  • Support with the creation and change of instore and window displays designs and look to enhance the store s image.
Customer Focus
  • As much as possible support with creating arrangements according to clients requirements and in respect of the company s design standards.
  • Support with the selection of flowers and foliage for floral arrangements working with the team of florists to develop new creations.
  • Ensure that customers are always attended to and deliver excellent service standards at all times through proper execution of the company s policies related to customer service i.e. exchanges and refunds quality taking orders phone and email etiquette etc.
  • Ensure all displayed products are properly priced.

Inventory and Stock Control

  • Monitor the store inventory and report to the management on the shortage of inventory and wastage.
  • Implement procedures set by the Store Manager to enable the placement of orders to purchase flowers and supplies from distributors.
  • Monitor and manage fresh flowers wastage and ensure that it s kept at a minimum by continuously reviewing sales patterns customer preferences accounting for peak times and ordering fresh flowers accordingly.
  • Oversee cash transaction entry and management: petty cash POS cash transactions cash floats and ensure that cash is deposited promptly once the cash limit is reached.
  • Prepare and review store reports on sales ATVs and stock aging (slow moving fast moving and nonmoving products).


PREFERRED QUALIFICATIONS AND CHARACTERISTICS:

  • Good working knowledge of computers.
  • Good knowledge of Excel PowerPoint and Word.
  • Good written and verbal communication skills.
  • Excellent interpersonal and customer services skills.
  • Organizational skills.
  • Leadership skills.
  • Fluency in English and Arabic.
  • Florist skills are a plus but not a requirement.
  • Experience working with luxury brands.

نوع التوظيف

دوام كامل

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا