We seek a dynamic and experienced People and Culture Officer to join our team in Dubai. You will act as a liaison between employees and management ensuring seamless HR processes and employee satisfaction.
The Key Responsibilities are:
HR Operations
- Maintain and update employee records in compliance with company policies and UAE labor laws.
- Prepare and process employment documents such as contracts letters employment certificates and visas.
- Assist in payroll processing and ensure accuracy in employee attendance and leave records.
Policy & Compliance
- Assist in drafting and updating HR policies and procedures.
- Stay updated on UAE labor laws and regulations implementing necessary updates to HR practices.
- Promote diversity equity and inclusion in the workplace.
- Ensure adherence to the hotels HR policies and procedures.
- Promote diversity equity and inclusion in all aspects of HR functions.
Employee Engagement
- Organize employee engagement activities such as teambuilding events recognition programs and wellness initiatives.
- Conduct employee satisfaction surveys and assist in implementing improvement strategies.
Employee Relations and Performance Management
- Support the implementation of performance appraisal systems.
- Assist managers in setting KPIs and conducting performance reviews.
- Identify underperformance issues and work with teams to establish improvement plans.
Recruitment and Onboarding
- Coordinate the recruitment process including posting job vacancies screening candidates conducting interviews and preparing offer letters.
- Manage employee onboarding ensuring new hires are properly oriented to the hotels policies culture and operations.
Employee Relations
- Act as a point of contact for employee concerns and grievances providing guidance and resolving issues professionally.
- Foster a positive work environment by promoting open communication diversity and inclusion.
Performance Management
- Support the performance appraisal process by providing tools and guidance to managers and employees.
- Monitor and assist in addressing performancerelated issues through coaching and development plans.
Training and Development
- Identify training needs and organize programs to enhance employee skills and knowledge.
- Collaborate with department heads to develop and implement career development plans for team members.
Policy Implementation and Compliance
- Ensure adherence to hotel policies labor laws and industry regulations.
- Update and communicate HR policies and procedures to staff as needed.
Payroll and Benefits Administration
- Assist in managing payroll processes ensuring accurate records of attendance leaves and employee benefits.
- Administer employee benefits programs such as health insurance vacation policies and wellness initiatives.
Employee Engagement
- Plan and organize employee engagement activities including teambuilding events recognition programs and celebrations.
- Conduct regular surveys and feedback sessions to improve employee satisfaction and retention.
HR Data and Reporting
- Maintain accurate employee records including personal details contracts and performance reviews.
- Prepare HR reports and analyses such as headcount turnover and training effectiveness metrics.
Disciplinary Actions
- Address disciplinary issues in line with hotel policies ensuring fairness and consistency.
- Assist in conducting investigations and drafting warning or termination letters when necessary.
Health Safety and Wellbeing
- Promote workplace health and safety initiatives ensuring compliance with standards and procedures.
- Provide support for employees mental health and wellbeing through resources and counseling referrals.
Support Management and Leadership Teams
- Advise managers and supervisors on best practices in people management and employee engagement.
- Collaborate with leadership to align HR strategies with the hotels overall business goals.
Stay Updated on Industry Trends
- Keep informed about new HR practices labor laws and hospitality trends to ensure the hotel remains competitive in attracting and retaining talent.
- These responsibilities ensure the HR Officer contributes to maintaining a highly motivated skilled and satisfied workforce aligned with the standards of a fivestar hotel.
Qualifications :
Qualifications & Experience
- Bachelors degree in human resources Business Administration or a related field.
- 23 years of experience in an HR role preferably in the hospitality industry.
- Familiarity with UAE labor laws and HR systems.
- Previous experience with recruitment onboarding Training and employee engagement is an advantage.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Problemsolving mindset with attention to detail.
- Proficient in Microsoft Office Suite.
- High level of confidentiality and professionalism.
Remote Work :
No
Employment Type :
Fulltime