Ticketing coordinator - NAFFCO

National Fire Fighting Manufacturing Company is a leading manufacturer of highquality fire fighting equipment and solutions. With over 50 years of experience in the industry we are committed to providing the best products and services to our clients. As we continue to grow we are looking for a dedicated and experienced Ticketing Coordinator to join our team.

As a Ticketing Coordinator you will be responsible for coordinating all aspects of ticketing for our company. This includes managing ticket sales monitoring ticket inventory and providing excellent customer service to our clients. You will also work closely with our sales and marketing teams to ensure smooth and efficient ticketing processes.

Responsibilities:

Manage all ticket sales for events including online and inperson sales

Monitor ticket inventory and ensure timely restocking when necessary

Collaborate with the sales and marketing teams to create effective ticketing strategies

Coordinate with event organizers to ensure accurate and timely delivery of tickets

Respond to customer inquiries and resolve any ticketing issues in a timely and professional manner

Maintain accurate records of ticket sales and revenue

Prepare and distribute reports on ticket sales and revenue to management

Stay updated on industry trends and best practices in ticketing to improve processes and customer satisfaction

Requirements:

Bachelors degree in Marketing Business Administration or a related field

Proven experience as a Ticketing Coordinator or in a similar role

Strong understanding of ticketing processes and systems

Excellent communication and interpersonal skills

Proactive and able to handle multiple tasks efficiently

Strong organizational and timemanagement skills

Proficient in Microsoft Office and ticketing software

Ability to work flexible hours including evenings and weekends as required for events

Experience in the events or entertainment industry is a plus

Benefits:

Competitive salary

Health insurance

Paid time off

Professional development opportunities

Dynamic and inclusive work environment

If you are a highly organized and customeroriented individual with a passion for ticketing we want to hear from you! Join our team at National Fire Fighting Manufacturing Company and be a part of our mission to provide topquality fire fighting equipment and solutions to our clients.

National Fire Fighting Manufacturing Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.