Digital Product Owner - Sephora

OUR MANIFESTO

At Sephora we stand together and we stand for something more. For empowerment for exploration for the opportunity to impact peoples lives through the unlimited power of beauty. We embrace uniqueness unleash creativity and pursue progress every day. Sparked by energy and excitement our passion is contagious. We are united by a common goal to reimagine the future of beauty.

Reimagine your future with Sephora.

OUR VALUE PROPOSITION:

We have a powerful culture that fuses aspirations uniqueness authenticity and valued by each and every Sephora member:

These are the values:

Position Purpose

• The Digital Product Owner will own the scoping planning delivery acceptance testing and implementation of all digital tech initiatives as per Sephora Middle East roadmap.

• You will be responsible for the full product life cycle liaising with a range of key stakeholders throughout the organisation.

• You will play an integral part in analysing customer needs (internal and external) whilst translating technical requirements into nontechnical terms for a range of internal customers.

• Finally working in collaboration with Digital Product Manager and Digital Engineering Manager to launch initiatives which will make web and app best in class along with offering a great Omni experience to the customer.

Key Accountabilities

• Champion the needs of the Sephora Middle East customer and local business stakeholders to ensure local requirements are prominent on the road map.

• Define the vision for the product and maintain a cohesive vision throughout the process.

• Create a product roadmap based on product vision.

• Identify and prioritize business needs and requirements define the user target its expectations and build products main features.

• Manage the product backlog and prioritizing tasks based on changing requirements.

• Manage full product lifecycle from ideation to launch including research defining requirements project management QA UAT and launch strategy.

• Overseeing all stages of product lifecycle from product creation including design and development.

• Define User Stories a short and clear description of the customers needs to make sure they can be done within the allocated budget.

• At every stage (or iteration) the Product Backlog is evaluated and presented to the clients to ensure the final product or service fits user requirements.

• Monitoring and evaluating product progress at each stage of the process.

• Assemble & lead a crossfunctional core teams to manage delivery of the product definition and project plan including costs schedule risks contingencies and estimated business results.

• Manage all external vendors and their deliverables.

• Working with project team and endusers to deliver updates and status reports.

• Run User Tests to have initial client feedback to make the necessary adjustments by taking into account the technical requirements and the developers questions.

• Independently and proactively lead/facilitate efforts to identify opportunities to leverage technology to enhance the customer experience.

• Communicate with management team external partners and business area experts to improve product functionality resolve issues and improve consumer satisfaction.

• Define success metrics for new projects and work with the customer experience team to track the performance for existing products to understand effectiveness of digital products.

• Work with relevant teams to improve and optimize the onsite user experience.

• Research troubleshoot diagnose and recommend solutions when challenged by business and technical problems.

• Mitigate conflicts decompose highlevel information into details translate lowlevel information to business understanding and distinguish nice to haves from underlying needs

Skills Experience and Personality

• 5 years proven experience working as Digital Product Owner or in a similar role.

• Indepth knowledge of waterfall scrum and agile software development methodologies.

• Working knowledge of product development architecture.

• Proficiency in the use of analytic tools and strong analytical thinking.

• Excellent knowledge of usercentered design principles excellent oral and written communication including presentation skills.

• Ability to work with large teams and a variety of people including users product development team members and management team members.

• Understanding of design quality standards.

• Effective people leadership and management skills to support an environment for highfunctioning productive and engaged teams to operate.

Most importantly She/he needs to live and breathe the Sephora Culture DNA and Employee Value propositions (EVP) with a passion for people and making a difference. She/he need to have excellent authentic communication and influencing skills and be energized by working in a fast paced dynamic environment.