Outlets Manager
نُشرت في :
18-10-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
- Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
- Long Term planning to create initiatives that furthers the outlet overall goal
- Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits
- Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
- Identifying of opportunities to expand or shift course in order to take advantage of changes in the market
- Monitor the reservation status and communicate with culinary team
- Plan and control manning to meet business needs and according to budget
- Work with Talent & Culture to recruit suitable colleagues
- Control outsource labour supply casual labour and overtime
- Communicate with team during daily briefings and conduct monthly department meetings
- Ensure regular training and retraining when needed
- Maintain service standards and procedures for the outlet and to ensure that they are achieved and followed by
- Ensure hygiene and food safety compliance in the outlet and related areas
PROVIDE MEMORABLE DINING EXPERIENCE THAT EXCEEDS GUESTS EXPECTATIONS
- Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
- Lead a Heartist approach to guest experience/service with the F&B team
- Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
- Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
- Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
- Focus on the dining experience for LCAH members
ACCOMPLISH Cost Containment and Profit Enhancement
- Implement monitor train and maintain control measures to impact food costs beverage costs labour costs and operating supply costs for the outlet and to be in line of budget
- Plan implement and measure profit enhancement programmes constantly in the areas of menu engineering profit contribution revenue generation productivity pricing and costing for products used in the outlet
- Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
- Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
MANAGEMENT AND LEADERSHIP OF THE F&B TEAM
- Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
- Recruit develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
- Support the F&B team to be consistent in service use a collaborative enabling leadership style have regular team meeting
- Drive consistent service and process improvement be entrepreneurial
- Use the performance review process to identify and develop talent for growth management performance issues using a coaching styles
INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM
- Interface the needs/requirements of other departments with the F&B Service: Laundry Property Maintenance Sales & Marketing Engineering Front Office Security Finance T&C and Culinary
- Provide a level of Safety & Security for all colleagues
- Develop own knowledge and skills to grow as a business partner and leader.
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
