Consulting Senior AnalystConsultant

Essential Functions and Responsibilities:

• • Consulting Expertise
    • Drives client revenue optimization by leveraging relationships and strategies that align with Managed Solutions goals, automation, and retention objectives
    • Regularly discusses and pursues client goals, demonstrating an understanding in clients' evolving business strategies
    • Builds rapport with both the client and the Visa account team to promote retention
    • Proactively learns how to leverage complementary Visa products and offerings, stays current on releases, and is proactive in learning how to leverage updates and enhancements for Visa and client success
    • Anticipates fluctuations and proactively identifies anomalies with business relationships and collaborates internally to stay ahead of competitive risk
  • Analysis
    • Increases automation by leveraging internal features and available client attributes
    • Aligns acceptance and fraud KPIs with Managed Solutions objectives
    • Uses Business Intelligence tools to continually highlight client return on investment
    • Processes ad hoc requests and uses existing functionality to accomplish goals
    • Contributes to the continual enhancement of analytical tools
  • Solutions Delivery
    • Optimizes client acceptance through increased automation, the use of machine-learning models, and efficient creation and use of rules
    • Identifies and influences clients and internal business partners to explore Managed Solutions and complementary Visa product offerings
    • Communicates consistently with internal partners on the status of portfolio, at-risk/retention scenarios, upsell opportunities, etc.
    • Remains proficient in Visa and partner integrations, order and technical flow, and support resources
    • Shares industry best practices within region