Store Administrator

Job Title: Store Administrator

Location: Abu Dhabi

Department: Retail Operations

Reports To: Store Manager

Job Summary: The Store Administrator will oversee the daily administrative operations of a retail chain flower shop. The role includes managing office tasks supporting customer service coordinating with suppliers and assisting in inventory management. The ideal candidate is detailoriented highly organized and has excellent communication skills.

Key Responsibilities:

1. Administrative Duties:

Manage daily administrative tasks including filing data entry and handling correspondence.

Maintain accurate records of sales expenses and inventory.

Prepare reports and assist in budgeting and financial planning.

2. Customer Service:

Assist customers with inquiries and resolve complaints in a professional and timely manner.

Process orders including phone and online orders and ensure accurate fulfillment.

Coordinate special events promotions and custom orders.

3. Inventory Management:

Monitor inventory levels and coordinate with suppliers for timely restocking.

Conduct regular inventory audits and update inventory management systems.

Manage the receiving and distribution of flower stock and supplies.

4. Staff Coordination:

Assist in scheduling and coordinating staff shifts and breaks.

Support the training of new staff and provide ongoing administrative support.

Ensure compliance with company policies and procedures.

5. Store Operations:

Oversee the maintenance and organization of the store.

Assist in visual merchandising to enhance the store s appearance.

Ensure that the store meets health and safety regulations.

6. Communication:

Act as a liaison between the store manager staff and head office.

Communicate effectively with suppliers customers and other stakeholders.

Handle promotional materials and store communications.

Requirements

Qualifications:

High school diploma or equivalent; associate degree or higher preferred.

Previous experience in retail administration or customer service.

Proficiency in Microsoft Office Suite (Word Excel Outlook).

Strong organizational and multitasking skills.

Excellent verbal and written communication skills.

Ability to work independently and as part of a team.

Basic knowledge of inventory management systems.

Benefits

Working Conditions:

Fulltime position with availability on weekends and holidays as needed.

Ability to lift and move flower arrangements and supplies.

Comfortable working in a fastpaced retail environment.

Competitive salary and benefits package.

Opportunities for career growth and development within the company.