Head of People Ops

Key Responsibilities

• HR Operations:
  • Lead HR processes such as recruitment, onboarding, and benefits administration, ensuring they align with culture and performance goals
  • Provide oversight of HR policies and regulations, and ensure compliance in all activities
• Culture Development:
  • Design and implement initiatives that reinforce the company's core values and promote a positive organizational culture
  • Develop and implement onboarding programs to ensure new employees can quickly get up to speed on company culture, strategy, and how they will succeed in their role
  • Collaborate with various departments to ensure that culture-building activities are integrated into daily operations
  • Develop and implement strategies to increase employee engagement, morale, and satisfaction
• Performance Management:
  • Lead the performance management process, including the development of performance metrics and evaluation methods
  • Provide training and support to managers and employees on performance management tools and best practices
  • Analyze performance data to identify trends and recommend improvements
• Employee Relations:
  • Serve as a point of contact for employee issues and concerns, fostering a supportive and open work environment
  • Coordinate with leadership to resolve workplace conflicts and improve team dynamics
• Training and Development:
  • Identify training needs related to culture and performance, and develop programs to address these needs
  • Organize and facilitate workshops and seminars on topics such as leadership, teamwork, and company values
  • Candidates must be located in the San Francisco Bay Area.
  • Bachelor’s degree in Human Resources, Business Administration, Organizational Psychology, or a related field
  • A minimum of 3 years of experience directly in a people and culture role
  • Strong understanding of HR practices and employee relations
  • Excellent interpersonal and communication skills
  • Ability to develop and implement creative solutions to enhance workplace culture and performance
  • Proficient in HRIS systems: Lattice, Gusto, Workable & Asana
  • Salary Range: $130,0000 - 155,0000
  • Medical, Dental, and Vision insurance paid for by City Innovate
  • Retirement Plan
  • Flexible PTO
  • Home office stipend