Sales Executive - Central Trading Company

Job Purpose

Develop maintain and strengthen business relationships with customers and companies in general from any type by doing a regular visit to their premises to achieve sales targets and customer satisfaction standards in the designated area.

Job Responsibilities

• Research and identify new business opportunities including growth areas trends new customers partnerships or new ways of reaching existing markets
• Visit prospective customer at commercial industrial or other establishments to show samples or catalogs and to inform them about product pricing availability and advantages
• Develop present or respond to proposals for specific customer requirements including request for proposal responses and/or requirementspecific solutions
• Collaborate with technical teams to understand customer requirements to promote the sale of company products and to provide sales support if necessary
• Work with the customer to establish a common set of goals and objectives linked to the account plan with a focus on value creation mutual ownership and execution
• Keep informed on industry news and trends products services competitors and the latest productline developments in order to aid customer in their buying decisions
• Negotiate prices or terms of sales or service agreements as per set guidelines and secure the orders or renew the orders
• Open new customers account fulfilling necessary administrative requirements of company
• Improve sales and profitability through increased dealer network and/or volume throughput in new or existing customer base
• Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business
• Inform customers of estimated delivery schedules service contracts warranties or other information pertaining to purchased products
• Monitor and review sales performance versus the set targets of customer and proactively address problems in order to ensure consistent targets achievement
• Provide sales status reports (daily weekly monthly) as may be required by the Sales Manager to ensure necessary actions are taken
• Provide feedback to Sales Manager on market conditions competitive products policies distribution activities advertising initiatives etc. that will aid decisions on sales strategies in his area
• Assist credit control team in collection resolving customer disputes
• Comply with the company QMS requirements

Job Requirements

Qualifications

• Min. Higher Secondary Diploma
• Bachelor degree would be preferable

Experience

• Min 3 years in the UAE

Knowledge & Skills

• Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction
• Sales and Marketing: Knowledge of principles and methods for showing promoting and selling products or services. This includes marketing strategy and tactics product demonstration sales techniques and sales control systems
• Market Knowledge: Knowledge of target customer industry territory
• Language: Proficient in English language (Verbal and written) Arabic and Hindi would be an added advantage
• Persuasion: Persuading others to change their minds or behaviour
• Active Listening: Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times
• Negotiation: Bringing others together and trying to reconcile differences
• Social Perceptiveness: Being aware of others reactions and understanding why they react as they do