Team Leader Digital Trading Solutions

Duties & Responsibilities

Liaise with business stakeholders to discover , organize, and clarify business needs and analyse challenges within the team

Lead communications with external vendors to find suitable solutions to address business challenges

Manage external service provider to ensure high quality and timely delivery of contracted services

Ensure that company methodology and deliverables are in line with approved company standards

Optimize IT service delivery and conduct quality assurance, monitoring and analysing performance issues

Carry out any other reasonable and lawful request directed by the Management

Maintain and ensure confidentiality at all times

Represent the company in a positive and professional manner

Adhere to the company's rules, regulations, procedures and policies at all times

Provide professional expertise during recruitment, hiring, and training of new personnel as necessary

Train and develop the assigned staff on relevant skills to enable them to become proficient on the job and deliver the respective department objectives

Monitor individual member progress and participate in their career planning

Provide input for preparation of the department budgets and assist in the implementation of the approved Budget and work plans to deliver Department objectives

Investigate and highlight any significant variances to support effective performance and cost control

Job Specifications (knowledge, Skills, Abilities, Behaviours)

Education

Degree in Information Technology, Computer Science, Applied Science or equivalent

ITIL, PMI or similar certification is an advantage

Experience

10+ years in IT space, with 2+ experience in a similar role

5+ in IT function or consultancy role in Trading environment

5+ years in managing IT Vendor or System Integrator for Application Development and Management activities