Sales Manager

COMMERCIAL

Meet the needs of customers by being understanding and sensitive to diverse customers, by initiating and developing effective working relationships with the customer and by establishing trust and confidence with the customers.

Lead the Sales department in understanding the customers’ requirements and assist them in their orders & provide the highest level of Customer Service.

Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.

Promote the sales of products by spotting and seizing sales opportunities, offering alternatives solutions to problems and suggesting add on sales in order to achieve the established sales target.

Remain aware of developments in the local market by being attentive, to information given by customers, to advertising and promotions in the media and by making scheduled market visits to be able to maintain the company’s competitive advantage and to advise customers properly.

Lead, inspire and motivate the sales team to optimize sales and profits.

Ensure store is always “In Shape as New”.

Ensure implementation of the store’s commercial activities and Business Plan.

Define objectives and lead efforts to achieve these through continuous evaluation and follow-up

Be a participant in and contribute to the Store Commercial team.

Develop and implement commercial strategic plans based on business priorities and local market.

Accountable for the preparation of the annual departmental budget and for ensuring that operating expenses are within the guidelines and objectives of the department.

Establish annual and monthly sales and profit objectives