Assistant Housekeeping Manager

What We Need From You

• High school diploma or equivalent; additional education or certification in hospitality management or a related field is a plus.
• Previous experience in a housekeeping or hospitality role, with supervisory experience preferred.
• Strong leadership, organizational, and communication skills.
• Knowledge of housekeeping procedures, equipment, and chemicals.
• Attention to detail and ability to maintain high cleanliness standards.
• Ability to work flexible hours, including weekends and holidays.
• Proficiency in relevant computer software for scheduling, reporting, and communication.
  

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
  

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.