Communication & Relationship s Essential
- Good interpersonal/team skills
- Ability to accurately document work
- Experience in an administrative/project office or corporate communications function
- Good verbal and written skills
- Experience of writing to inform
- Good telephone manner
- Ability to relate appropriately to professional groups within & outside the NHS
- Gently persuasive, evidence of negotiating, training or sales skills
- Ability to explain complex issues to colleagues at all levels
- Assertive approach to managing workload and interacting with colleagues and customers.
Knowledge/skills Essential
- Experience of working in a customer focussed service environment
- Working to a high level of accuracy
- Experience of servicing meetings and minute taking
- Experience of initiating and implementing organisational procedures
- Proven organisational skills
- Experience of supporting projects
- Experience in a supervisory role
- Analytical skills
- Numeracy skills
- Methodical approach to organisation and delivery of tasks, with excellent attention to detail.
- Evidence of appropriately handling confidential material