Senior Customer Service Agent
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
- Receives pre-alerts/ ASN documents for inbound shipments, organizes and checks the import shipment documents while co-ordinating with the shipping line/agents, and informing the warehouse operations team in a timely manner to ensure the effective allocation of warehouse space. Follows up for timely clearances, and co-ordinate with Trucking division to ensure cargo is received in warehouse as per schedule.
- Prepare ASN in WMS, Update the details in WMS,
- Receives confirmed put away sheets from the operations, close the ASN in WMS. Share the RCR to the customer after updating the system accurately.
- Communicates with customer for any exceptions found in documents or physical cargo receipt, report any discrepancies to avoid mishandling of goods.
- Monitor and ensure ASN receiving and put away is completed within agreed KPI timelines
نوع التوظيف
دوام كامل
المجال
القسم / المجال المهني
مكتب المساعدة والدعم الفني / خدمة العملاء / الاتصالات الهاتفية
