E Store Project Manager

Job purpose:

Overall Ownership of delivery, by managing either in-house projects or through partners in definedtimelines and budget.

Must have good knowledge implemented Change Management and Vendor Management.

Knowledge of QMS,ISO-9001 and successfully managed partners

Execution

Reviewing the projects ( Partner Led or Inhouse) and engaging the respective HQ Businesses

Facilitate and monitor projects based on lean tenets, tools usage and non linearity to improveproductivity

Publish and implement Quarterly business review with Partners

Formulate value delivery framework and ensure that the value delivery ideas are conceived andimplemented by every partner and also for in house projectsProactive review of projects on a weekly basis and be able to anticipate potential trouble andprevent it. Not just manage by exception.

People supply chain: Plan for people supply chain and identify key positions on proactive basis.

Risk and Compliance

Review the programs and projects objectively and ensure proactive risk and dependencymanagement

Identify compliance and 100% adherence to contract through qtrly audits

BCP plan and conduct the frequent validation of compliance through call-tree and table top tests

Create processes, tools, sustainable review mechanisms to ensure all types of contractual risk andensure partners adherence on compliance are managed properly.

Competencies :- What are the competencies required to play this role

Business Acumen and business focus

Strong analytical and problem solving skills.

Strong communication and interpersonal skills to work effectively with teams

Ability to work independently as well as in a team environment both with HQ and with Partners

Readily adapts to change

Delivery Excellence, Managed Services and Development projects experience

People Management

Customer engagement and relationship building

Results

- What are the Results this role should achieve (These are not Goals, but broad Results

areas)

Higher operational efficiency

Value delivery demonstration

Empowerment

- What is the empowerment given to this role

Governance at the partner/program to have continuous focus on partners, delivery and operations

Take decisions at Program level to meet the targets of HQ Business

Conduct QBRs for continuous evaluation of partners

SPOC for HQ Business and Partners

Education & Experience

Bachelors degree

10+ years of experience in Project management/Vendor Management with good knowledge in

QMS systems

Extensive experience in using Agile/Sprints & a product (MVP) centric design; Applying Devops

(CICD) and automation throughout the program development and rollouts

Ample onsite experience including stakeholder management

Overall delivery operational experience (Demand and supply, resource fulfillment, financial processinternal-external)

Drive Innovation within the team

Strong team player, able to work effectively as part of cross-functional and distributed team.

Experience in working with virtual team, is preferred.

Helps the team achieve excellence in areas including quality, predictability, flow and velocity. Helps

the team focus on daily and iteration goals in the context of team objectives.

Effective analytical skills to grasp complexities and perceive relationships among problems,

issues and solutions.

Excellent Communicational skills (stakeholder management, negotiation, Facilitation, influencing)

including strong skills in active listening to improve team effectiveness and performance.

Exposure to Tools like JIRA is preferred.

Experience in organizing and facilitating the scrum ceremonies. Expertise in SAFe Agile. Good

Command on Java, Anugular & Microservice

Remote Work :

No