Guest Service Executive

Responsibilities:
• Ensure that s/he adheres to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene & Safety
• Any other duties as may reasonably be requested by the management.
• Prepare fresh cold/hot towels
• Assist other rooms division departments when ever needed
• Offer full RAP (Towels/dates/rosewater) to all guests checking in
• Conduct Hotel Show Arounds
• Do desk in-in charge – cashiering & suite allocation
• Do check-in procedures ensuring full registration & full payment
• Escort to suites while explaining all hotel facilities
• Meet & greet guests coming to restaurants & banquet functions