صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني• Cleansing the database of the clients in stores
• Implement activities under minimal supervision
• Provide subject matter expertise to assist junior team members
• Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in a timely manner
• Account Management
• Run regular workshops with the Brands to capture their requirements for CRM and eCRM
• Work closely with the Brands to manage their specific CRM projects
• Manage CRM activities to support brands customer lifecycle management
• Support in suppliers benchmarking and sourcing strategy
• Manage the scheduling, testing and deployment of all CRM and eCRM projects
• Analytics & Reporting: Design, build and run Business Intelligence reports for country’s needs (monthly and quarterly)
• Be responsible for data integrity at Group level
• Provide monthly/weekly reports – including but not limited to, campaign measurement and customer segmentation analysis
دوام كامل
تخطيط موارد المؤسسة / إدارة علاقات العملاء (برنامج تكنولوجيا المعلومات)