Front Office Supervisor

- Opportunity to develop your talent and grow within your property and across the world!
- Learning programs through our Academies
- Employee benefit card offering discounted rates in Accor worldwide
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Be accountable for cashiering duties, foreign exchange transactions, audits tasks and settlement upon Guests' departure.
- Drive Upselling and exceed the monthly targets.
- Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.