Housekeeping Attendant

Responsibilities:

Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards

Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work

Provide excellent guest service

Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision

Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others

Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time

Request flowers for special occasions (marriage, death, maternity …). Besides providing embroidery for special linen (wedding and pampering)

Control makes monthly Lost and Found and donations

Check the uniforms and send for c leaning and / or repair

Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily

Makes daily guest clothing release of guests that use the laundry service

Makes monthly closing of Laundry expenses and provision of same

Replaces (a) Laundry Attendant in case of holidays, days off or absences